Privacy Policy
This Privacy Policy explains how HiFiSO collects, uses and shares personal information when you visit our website, contact us, create an account or make a purchase.
Information We Collect
Depending on how you use the site, we may collect information such as your name, email address, billing and shipping address, phone number, order details, payment-related information, device information, browser type, IP address, cookie information and interaction with our website.
How We Use Information
- To process and fulfill orders
- To provide order confirmations, shipping updates and customer support
- To detect fraud, abuse and security risks
- To improve the performance and usability of our website
- To provide marketing communications when permitted by law and your preferences
Shopify and Service Providers
Our store is powered by Shopify. We may also use payment providers, logistics providers, analytics services, customer-support tools and other service providers that process information only as necessary to provide their services to us.
Cookies
We may use cookies and similar technologies to keep the store functioning, remember preferences, understand website usage and support marketing or analytics features. You may be able to manage cookies through your browser or available consent controls.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes and maintain business records.
Your Rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or objection relating to your personal information. We may need to verify your identity before completing a request.
International Processing
Because HiFiSO serves customers internationally, information may be processed in countries other than the country where you live, subject to applicable legal safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal requirements.
Contact
For privacy questions or requests, email support@hifiso.com.